Privacy Policy – Roop Mahal
At Roop Mahal, keeping your personal details safe and private is our top priority. We respect your privacy and make sure your information stays 100% secure with us.
1. What Information Do We Collect?
When you place an order with Roop Mahal, we only ask for the basic details needed to deliver your package smoothly:
- Your Name
- Delivery Address (Home or office address)
- Phone / WhatsApp Number (So the courier agent can reach you during delivery)
- Email Address (Optional – for sending order receipts)
Please Note: We will never ask for your passwords, credit card details, or any sensitive documents.
2. How Do We Use Your Details?
Your information is strictly used for order fulfillment purposes:
- Packing and dispatching your order to the right address.
- Sharing essential delivery info with our courier partners (like TCS, Leopards, Trax, Call Courier, etc.).
- Sending you quick order confirmation and tracking updates via WhatsApp or Phone call.
3. Your Data is 100% Safe with Us
- No Account Required: You don’t need to create an account or set a password to shop at Roop Mahal. You can simply checkout as a Guest without any hassle.
- Strictly Confidential: We never sell, rent, or share your phone number or address with any third-party marketing companies.
4. Cookies
Our website uses basic cookies to keep track of the items in your shopping bag and to ensure the site loads quickly. These cookies do not access your personal files or sensitive data.
5. Need Help or Have Questions?
If you ever want to update your details or have any questions about how your data is handled, feel free to reach out to us:
- WhatsApp / Phone: 03178866950
- Email: support@roopmahal.pk
- Store: Roop Mahal (Karachi, Pakistan)